Why Furious Spoon?
Executive Chef Shin Thompson opened his first Furious Spoon, a fast-casual Tokyo-style
ramen shop, in February of 2015 with the help of restaurateur Anshul Mangal. Inspired by his
grandfather's ramen shop in Hokkaido, Japan, Chef Thompson invites his guests to
experience a more "true to life" ramen experience, serving handmade noodles and
encouraging diners to slurp them furiously. With subtle nods to Japanese culture, Furious
Spoon showcases a hip-hop playlist, local graffiti art and a communal dining experience. The
menu features four core ramen flavors in addition to seasonal flavor varieties that allow Chef
Thompson to creatively reimagine the traditional Japanese dish.
Responsible for processing guests' payment, ringing food and beverage items for guests, collection of payment, and ensuring all aspects of professional service and guest satisfaction.
Be able to work a variety of hours, days and shifts, including weekends
Get along with others and be a team player
Be genuinely committed to ensuring that the overall guest experience exceeds expectations, including greeting guests with a warm ,sincere smile and anticipating their needs
Use tact and good judgment when dealing with difficult guests, responding to guest needs with patience and courtesy
Follow all steps of service
Understand and respond knowledgeably to questions about the restaurant and menu
Use sales techniques and present and encourage current promotions to guests
Sell and accurately account for gift cards
Be able to accurately count a cash drawer and be responsible for the security and reconciliation of the cash drawer
Accurately account for and balance all sales and receipts at the end of the shift
Comply with all safety and sanitation (including handwashing) guidelines and procedures
Be proficient in the use and operation of all necessary tools and equipment, including the Point of Sale system,
Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook.
Other duties will be assigned as needed
Communicate in English in order to comprehend and perform/follow job requirements in written and spoken direction
Perform more than one task at a time, calmly and effectively in an extremely busy and stressful work environment
Work in a confined, crowded space of variable noise and temperature levels
Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds
Safely and effectively use and operate all necessary tools and equipment
Stand and walk for an entire shift, including moving safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces
Accessibility varies by location
Furious Spoon originated from Chef Shin’s dreams. In them, he peers back in time to 1960 Muroran, Japan, in Hokkaido, a port town where his grandfather owned a modest ramen shop. In these dreams, he worked in the store with his grandfather where they had daily conversations about noodles. He could smell the aromas and taste the flavors in striking detail. Today, Chef Shin, with the help of restaurateur Anshul Mangal, has realized these dreams and recreated his grandfather’s ramen shop in Chicago.