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Front Desk Associate
NutraWorks & PostureWorks

Details (optional)

Front Desk Associate

NutraWorks & PostureWorks

Job Summary

Job Type
Entry-level, Full-time
Job Last Posted
Job posted 8 days ago
Job Role
Front Desk
Employer's Industry
Health & Wellness
Job Schedule
Weekdays

Job Description

Front Desk Associate Wanted at Top SF Health and Wellness Office

NutraWorks and PostureWorks is seeking an enthusiastic, well organized, and friendly professional to join our team as a Front Desk Associate!

Who We Are

Our office is home to PostureWorks, an advanced spinal rehab and physical wellness center, as well as NutraWorks, our nutritional coaching department. We have brought the best in physical rehab, postural correction, nutritional and behavioral coaching, and exercise under one roof. Our mission is to provide our patients with the means and knowledge to optimize their current and future states of health to be the best possible!

Who You Are

The ideal candidate will have a natural attention to detail and organization, will be an excellent communicator, and can easily balance being friendly and engaging while also standing firmly by office protocols and policies.

Some of the responsibilities include:

  • Greeting patients
  • Scheduling and tracking appointments for 3 different departments: Exercise, Nutrition, and Chiropractic
  • Collecting Payments
  • Reviewing/Tracking Inventory
  • Reviewing insurance
  • Processing Orders

Mandatory Skills:

  • PC literacy
  • Working knowledge of Microsoft Office (Word, Publisher, and Excel)
  • QuickBooks
  • Above average writing skills

Bonus Skills:

  • Social Media experience and regular usage
  • Basic marketing
  • Photoshop or other programs used to create marketing collateral or forms

Please send your cover letter, resume, and responses to the questions below. This role requires strong writing and problem solving skills so we’d like to understand your writing and response style.

  1. Please give an explanation as to why you believe you would be an asset both to our company and to our patients.
  2. At NutraWorks, our cancellation policy is stated on both our appointment confirmation and our reminder emails, and reads as follows:

A 24 Hour Cancellation Policy for all appointments at Nutraworks shall be maintained. Please be advised that if you should cancel or reschedule an appointment with less than 24 hours notice, you will automatically be billed a cancellation fee of $25. If you do not call to cancel or reschedule a missed appointment a no call no show fee of $45 will be charged automatically.

A woman named Allison typically arrives on time each week for her recurring 6pm appointment on Wednesday evenings. This week however, she sends an e-mail on Wednesday morning, asking to cancel her appointment for the evening due to an unexpected meeting that she needs to attend for work. Later on in the day, she e-mails once again, this time to express her frustration and anger at having her account charged. How would you respond to this situation and what would be your response to Allison?

 3. You receive the following e-mail:

Hi! I have walked by your office a few times but haven’t been able to stop in and check out what it is that you do at NutraWorks and PostureWorks. Can you give me a little information?

Thanks,

Michelle

 

Please respond within the Cover Letter of your Localwise job application.

Business Overview

Our Story

At NutraWorks and PostureWorks we believe in supporting the body’s innate and natural ability to heal, strengthen, and thrive. 

We are committed to being an environment where quality of life is elevated, individual aspirations are fulfilled, and inspiration is everlasting.

Our highest mission is to empower the members of the community with the knowledge and resources to live optimally.

 

Why Work With Us?

We want you if you want to transform lives, make those around you better, and help change the game. If you're ready to take it to the next level and want unparalleled personal and professional growth, come see what we're about.

Team Size

11-50 team members

Links

Culture & Perks

Benefits
Commuter Benefits
Fitness Benefits
Health Benefits
Training
Perks
Casual Dress
Happy Hours
Pet Friendly
Team Events
Workplace
Collaborative
Community Oriented
Creative
Fast-paced
Mission Driven
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