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Social Worker/Site Supervisor- Turk & Eddy Preservation
Tenderloin Neighborhood Development Corporation

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Social Worker/Site Supervisor- Turk & Eddy Preservation

Tenderloin Neighborhood Development Corporation

Job Summary

Job Type
Job Last Posted
Job posted 29 days ago
Job Role
Social Services Specialist
Employer's Industry

Job Description


Under the general direction of the Support Services Manager, the Social Worker/Site Supervisor is responsible for assisting residents living in TNDC properties with housing stabilization & retention by providing counseling and support services, community outreach, advocacy,
information, and referrals to existing off-site providers. The Social Worker/Site Supervisor is also responsible for the supervision of off-site and on site Social Workers.


· Provide culturally inclusive support service programs for assigned tenants.

· Provide supervision to on-site and/or off-site Social Work staff.

· Hire, orient and train new supervisees.

· Manage a caseload of assigned tenants.

· Assertively and regularly outreach to all assigned tenants, including home visits.

· Identify tenants in need of services and maintain awareness of tenant’s overall health status, including but not limited to specific medical, mental health, and substance use needs.

· Complete comprehensive intakes and needs assessments with assigned tenants.

· Assist assigned tenants to identify their goals and establish individualized service plans towards their goals.

· Promote tenants’ long-term independent living by addressing needs related to aging in place.

· Provide assigned tenants with culturally appropriate case management and supportive counseling.

· Provide housing stabilization, retention, and eviction prevention services.

· Collaborate with Property Management regarding tenants’ housing stabilization, retention, and eviction prevention.

· Assist assigned tenants with crisis intervention and conflict resolution.

· Provide tenants with information and referrals to off-site service providers.

· Assist tenants to develop positive exit plans when appropriate and provide tenants with up to 30-days of after-care.

· Organize and facilitate community activities including but not limited to: produce drops, cultural celebrations, holiday celebrations, and informational workshops.

· Collaborate with Property Management and Health & Wellness Coordinators in community events.

· Serve as liaison/advocate for tenants with Property Management and off-site service providers.

· Attend weekly meetings with assigned Property Management staff.

· Attend on-site monthly Tenant Meetings facilitated by Property Management.

· Attend off-site community meetings as assigned.

· Attend all other regularly scheduled meetings.

· Develop new resources and relationships with outside service providers.

· Comply with all mandated reporting requirements, including Adult Protective Services & Child Protective Services.

· Complete semi-annual HUD service reports and assist staff with the reports.

· Maintain accurate and up-to-date service documentation, including those in CIRCE electronic database as well as hard-copy tenant files.

· Carry a work cell phone and respond promptly to phone calls. Provide 24/7 emergency response by phone in the event of big emergencies.

· Other duties as assigned


· Knowledge of and sensitivity to issues of homelessness

· Knowledge of physical and mental health in older adults

· Knowledge of Trauma-Informed Care approaches

· Knowledge of substance abuse and mental health issues

· Strong crisis intervention skills

· Willingness and ability to practice the principles of cultural humility

· Capacity to work with culturally diverse, low-income populations

· Strong analytical skills

· Ability to handle a variety of tasks simultaneously

· Initiative and creativity

· Computer proficiency: Microsoft Word, Excel, Outlook, etc.

· Ability to maintain strict confidentiality

· Strong leadership skills

· Attention to details

· Ability to work as a member of a multi-disciplinary service team

· Strong advocacy skills

· Strong problem-solving skills

· Strong communication skills


· Bi-lingual: Cantonese and English; Ability to speak, read, and write/type Chinese

· Master’s Degree in Social Work or a related field

· Two years of experience working with very low-income people in a social service setting

· Two years of experience working with seniors

· One year of experience providing supervision to staff

· Knowledge of issues related to aging in place

· Knowledge of current resources and service/benefits programs in San Francisco and the Greater Bay Area


· Experience in working within a Harm Reduction Model

· Experience in working in a Permanent Supportive Housing setting

· Experience in providing housing stabilization, housing retention, and eviction prevention services

Business Overview

Our Story

 The Tenderloin Neighborhood Development Corporation (TNDC) provides affordable housingand services for over 4,100 low-income residentsin 6 San Francisco neighborhoods, building community and promoting equitable access to opportunity and resources. Founded in 1981 by a few people in the Tenderloin District of San Francisco, TNDC now has 39 properties in its property portfolio and employs 319 people, some who live in TNDC affordable housing buildings.  


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Work-life Balance
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