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Account Manager / Customer Success

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Account Manager / Customer Success
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Job Overview

Job Posted
27 days ago
$55k-85k per year
Job Type

Job Description

Localwise is expanding our online job community and seeks a full-time Account Manager / Customer Success person to help lead the charge. This is an opportunity for someone who wants to develop and manage customer relationships, support a world-class sales team, and build an iconic company from the ground up. You’ll work alongside a close-knit team that is transforming the $25 billion local hiring market through the power of trusted relationships.

To date, Localwise has created a community of 250,000 users and serves nearly 20,000 business in the SF Bay Area and Chicago. Our newly hired reps are crushing their targets and building a fun-loving culture in the process. You’ll be supported by a rockstar team of top-notch engineers.

For additional information, click here:

Core Responsibilities

  • Serve as the lead point of contact for all customer account management matters
  • Develop and maintain long-term relationships with SMB and nonprofit employers
  • Collaborate closely with sales to identify and grow sales opportunities
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Work directly with SMB and nonprofit employers to execute hiring plans, including posting jobs, weekly check-ins, and strategizing hiring solutions
  • Manage responses to challenging client requests
  • Work cross-functionally with Sales, Marketing, Product, and other key groups to maximize effectiveness of the sales organization
  • Live by Localwise’s values: ownership mentality, team first, pragmatic optimism, all-out hustle


  • 1-7 years professional experience, preferably in an Account Management or Customer Success role
  • Ability to hit the ground running in an account management role to help sales meet quotas
  • Ability to work both independently and in a team setting
  • Great interpersonal, verbal, and written communication skills
  • Comfort working in a dynamic startup work environment
  • Incredible attention to detail and work ethic
  • Desire to build the next great startup from the ground up (this isn’t for everyone as it takes a TON of commitment!)
  • Willingness to work extended hours alongside a committed team
  • BA/BS degree required 


  • Base: $35-50k
  • OTE: $55-85k uncapped
  • Equity available for exceptional performers

Interested? Please send a resume and brief note of interest.

About Localwise

Localwise is on a mission to build the most trusted community marketplace for local jobs. We create a trusted local job marketplace by empowering local businesses and job seekers to share their unique stories.

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