Summary of Duties
Managing the customer experience within the offered programs and services. Teaching, training, coaching ski and snowboard techniques in accordance with the SNÖBAHN platform. Operating revolving slope machinery safely and responsibly. Assisting at the café / bar as necessary. Assisting with customer check-in and reception as necessary. Assisting with parties and corporate events as required. Maintaining a clean facility and equipment. Ensuring smooth operations of lessons, clinics, parties, events and camps – focusing on customer service. Perform related duties as assigned by supervisor. Maintain compliance with all company policies and procedures.
Skills, Knowledge, and Ability
Education and/or Work Experience Requirements: Excellent verbal communication skills, including ability to effectively communicate with internal and external customers. High degree of organizational acumen. Assertiveness and confidence. Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. People skills should be a strong attribute. Ability to work independently and to carry out assignments to completion. Problem solving. Creative thinking. General enthusiasm about the ski and snowboard industry. Experience, teaching, training or coaching desirable. Physical Requirements: Must be able to lift and carry up to 50 lbs. Must be able to talk, listen and speak clearly on telephone. Must be able to be standing / walking for long durations.
SNÖBAHN is a Colorado based company that is bringing the successful international concept of indoor ski and snowboard centers to the United States. From early learners of all ages, to the most advanced technical athletes, SNÖBAHN will foster improvement and progression in a fun and safe environment.
According to a recent ski industry report, the number one reason that people don’t ski or snowboard is because they don’t have anyone to go ski or snowboard with. Our centers will bring people of all ages with a similar interest together, creating friendships that continue well beyond our walls into the very mountains they are preparing for.
SNÖBAHN is a combination of many things for many people including our early learners' program for kids ages 3-10, our adaptive ski programs, our rehabilitation capacity, continuing all the way through our competitive conditioning programs for ski and snowboard athletes. In addition to our slopes, our patrons will be able to enjoy each other’s company in our SNÖBAR – a comfortable lounge area complete with coffee, beer and wine sales, light concessions, comfortable seating, WiFi and flat-screen TV’s. From corporate events to birthday parties SNÖBAHN offers the perfect space to hold your next event.
Culture & Perks