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Plumbing Service Technician
Albert Nahman Plumbing and Heating

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Plumbing Service Technician

Albert Nahman Plumbing and Heating
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Job Summary

$24-42 per hour + Tips/Bonus
Job Type
Job Last Posted
Job posted 22 hours ago
Job Role
Employer's Industry
Job Schedule

Job Description


  • Diagnose/troubleshoot and repair plumbing fixtures, drains, water supply and gas equipment
  • Replace new fixtures, faucets and equipment as needed
  • Snake drains and make repairs to systems both inside and exterior of the building
  • Repair gas, water and drain leaks in a professional manner for long lasting results
  • Present options and pricing to customers 
  • Complete approved repairs/improvements in a timely manner and collect payment

Hours & Working Conditions

  • Average 40 hours per week (typically 8:00 a.m. to 4:30 p.m. weekdays)
  • Overtime as required
  • Rotating weekends schedule as required
  • May work outside, in crawlspaces, and attics
  • Knowledge of connecting methods for copper, PVC, PEX, CSST, ABS and other types of pipe
  • Knowledge of safe handling of power tools and specialized plumbing tools
  • Lifting and physical exertion required 

Duties and Responsibilities

  • Troubleshoot plumbing equipment including toilets, shower and bath valves, disposals, instant hot water dispensers, water heaters, tankless water heaters, drain, water supply and gas piping
  • Present findings and options to customers, providing advise as needed/requested
  • Complete approved repairs, improvements, or installations within industry standard hours per repair pricing guide
  • Clean equipment/work area
  • Ensure complete customer satisfaction upon completion of work
  • Complete all paperwork required by management, collect for work performed
  • Maintain truck inventory, keep assigned service vehicle organized and clean
  • Track vehicle maintenance and alert management when maintenance is necessary
  • Contact the office following the completion of each call, providing requested information regarding the work completed, and receiving dispatch instructions for the next call
  • Provide customers with information and pricing on service agreements, accessories, and other comfort improvements
  • Provide customers with information on new equipment when repairs exceed a pre-determined cost and/or existing equipment exceeds 10 years of age
  • Perform equipment installations if needed
  • Perform maintenance work if needed
  • Identify and suggest opportunities for quality and cost improvements
  • Other duties as needed 

Job Requirements

  • Journeyman license or equivalent
  • Ability to lift and carry up to 75 lbs.
  • Valid drivers license
  • Clean driving and criminal records as required by state laws for home service companies and by company insurance carrier(s)
  • Ability to troubleshoot and provide repairs at the service technician level
  • Two or more years of experience in plumbing installation, maintenance, or service technician
  • Standard plumbing technician tools
  • Neat, clean, professional appearance

Salary and Benefits

  • Hourly Salary of $24-$42/Hour
  • 40 hour week, plus OT as necessary
  • Stable Work Environment-36 Years in Business with no layoffs
  • Weekly Service Meeting and Offsite Training when Available
  • Paid Holidays
  • Sick Days
  • Paid Vacation
  • Sales related Spiffs and Bonuses
  • Kaiser Health Insurance-100% paid
  • Dental and Vision Insurance-100% paid
  • 401K Match up to 4% after 1 year
  • Profit Sharing for eligible employees
  • Company sponsored lunches when goals are met
  • Awards and Employee Appreciation Dinner
  • Profit inspired Bonus, equal to 4 weeks of salary

Business Overview

Our Story

Albert Nahman Plumbing and Heating is a family owned company which has been in business for 38 years. Albert has established his superb reputation by consistently delivering high quality plumbing services one customer at a time. Albert Nahman Plumbing and Heating believes that a customer well served is one that will stay with the company for the future and will recommend the Company to friends and family. We truly are the Plumber Referred by Your Friends delivering Plumbing and Comfort Peace of Mind

Why Work With Us?

We are a small group of professionals dedicated to delivering the best possible customer service for our clients in need of plumbing, heating or air conditioning services in Alameda and Contra Costa counties.

Team Size

11-50 team members


Culture & Perks

Family Owned
Health Benefits
Parental Leave
Paid Time Off
Retirement Benefits
Casual Dress
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