Do you want an environment where you are excited to come to work with a smart, friendly and passionate team?
Perhaps you are our next new family member at Broadly!
You're a natural at taking care of people.
You believe in the power of small businesses and you're ready to help.
You'll have the ability to be an entrepreneur in your role.
Want to work on a special project or with another team?
We encourage professional growth in every way!
HI, WE’RE BROADLY!
We are a mobile-first platform enabling local businesses to deliver a five-star customer experience. We believe that businesses who are more responsible, more engaged, and more customer-centric are more likely to attract modern consumers, build trust within their communities, and grow revenue.
We champion your local business. We believe in your positive impact on the community. We connect you with modern consumers, simplify your operations, and help them grow their word of mouth.
WHAT'S THE JOB REALLY?
Customer Care Specialists are our customer advocates here at Broadly!
You are the first voice our customers hear when calling in.
You are the face of the company and provide extraordinary service to ensure customer happiness for our valued SMB customers.
Our CCS team works daily with small business owners to ensure they're getting the most value out of our online marketing service.
Available to work full time/40 hours per week, Monday–Friday, between the hours of 7:00am and 5:00pm PT (hours subject to change)
Flexible Time Off: We believe that a balance between work and life is essential to happiness and success, so work hard and take the time you need
Health Coverage: We offer competitive coverage plans for medical, dental and vision, because you’re worth it
Food: We serve catered lunch every week, gather for company happy hours, and stock the office with bountiful snacks
Fitness: Gym subsidy, commuter benefit
Travel: Ask us about our International Travel Stipend
Team Bonding: Weekly Happy Hours, Quarterly All Hands and more!
Equity: Yeah, you’ll be a stakeholder, we all are!
$20/hour plus quarterly bonuses
Broadly is committed to providing and promoting equal opportunity for all employees and applicants. We comply fully with the spirit, as well as the letter, of all applicable local, state, and federal laws and regulations implementing the national objective of equal employment opportunity. Broadly does not discriminate in employment opportunities or practices on the basis of race, color, citizenship status, national origin, ancestry, gender, pregnancy, sexual orientation, gender identity, genetic information, age, religion, creed, physical or mental disability, marital or domestic partner status, veteran status, political or religious affiliations, height, weight, or any other characteristic protected by law.
Broadly was founded in 2013 by engineers, Josh Melick and Assaf Arkin, while living in Oakland. After years of watching his father’s roofing business struggle to find an effective, simple and affordable solution to market itself, Josh recognized a need in the local business community. The duo set out to find an impactful way for businesses to engage with today’s consumers.
We are 100 people strong, Series B funded, 10M annual revenue and offer a very diverse workplace full of personal and professional growth opportunities! Read our reviews on Glassdoor!
Culture & Perks