We currently have an exciting opportunity for a Catering Associate Position at Eisenhauer's Catering and Events (EIS) in Sunnyvale, CA, an off-premise catering company. We are looking for individuals who have a basic understanding and are comfortable with food service. A strong ability to self-manage, comfortable driving catering vans, with a flexible weekly schedule consisting of weekdays, weeknights, and weekends. Shift schedule will be determined based on client event needs and company calendar. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.
The Catering Associate will be reporting directly to the Operations Supervisor. Must be an independent self-starter with a good driving record. The candidate in this position will be spending most of their time planning, preparing, packing, executing corporate catering independently, lead server responsibilities at our off-premise events, daily account deliveries and setups, and assistance with orchestrating the deliveries of our daily catering events as well as inventory management. During slow periods, ancillary duties will be performed both off and on-premise to assist the company where needed. Coordination of service needs to the Sales, Operations and Kitchen Departments is also critical for the success of the position.
Communicate via email, phone calls, and in-person meetings
Supervise independently catering account logistics from load-out to return, unload, cleaning, and re-stocking. Completion of post-event reports.
Interface effectively with event service, sales, operations, and kitchen teams.
Attend all internal operations meetings. Occasional sales meetings.
Maintains, manages and works to improve systems, procedures and business processes
Driving/delivering daily food orders to local companies, setting up food items for casual and upscale displays, afternoon pick-ups of company equipment, general assistance with the operations of our catering business.
Point of contact for on-site customers for any "day-of" issues. Thorough communication and reporting of customer feedback.
Provide accurate daily reports in a timely and efficient manner.
Lead Server and/or Captain at (EIS) off-premise events.
Assist with projects as needed. Event training and monthly team training
Collaborate and help implement new policies and procedures as appropriate. Including administrative procedures that effectively contribute to the growth and daily execution of EIS business tasks.
Inspect catering vans daily for loading requirements and cleanliness. Keep vans clean inside and out as per determined schedule.
Daily closing policies as necessary.
Assist with daily order inventory process.
End of day driver reports
Key contributor in the process of loading and unloading of each individual van. Re-stocking and placing all equipment, and returning product while effectively overseeing and executing the follow-through of this process to completion.
Full product knowledge.
Additional responsibilities as needed towards the success of the overall company and team participation.
QUALIFICATIONS, EDUCATION AND/OR EXPERIENCE
Experience in catering logistics, rental handling, setup, and inventory, managing and instructing event personnel, strategic event troubleshooting, working in a cross-functional team environment.
Familiarization with Staffmate based programs, or other catering software, and google docs
A strong desire to exceed guest expectations
Must be available to work weekdays, weekends and evenings
Posses a proven off-premise catering execution record and history of effectively managing catering personnel
Two - Five years hospitality experience and/or training; or equivalent combination of education and experience in fine dining and off-premise catering. (HS Equivalent 2-4 years)
Must be willing and able to travel locally as needed. Must have a valid driver's license.
The ability to read, write and speak English fluently is required to analyze and interpret general business practices with clients and staff.
Ability to effectively present information and respond to questions from the EIS team.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent.
The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
The ability to interpret instructions furnished in written, oral, diagram or schedule form is required to successfully perform the essential duties described above.
Must possess troubleshooting skills.
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the team member must:
Lift, reach, bend, twist, push, pull, squat, grasp and use arm-hand coordination on a consistent basis
Have the ability to lift 50 pounds.
*ServeSafe certification will be a requirement within the first 90-days.
Job Type: Full-time
Eisenhauer’s Catering & Events has forged long-lasting business relationships with large and small companies throughout the greater Bay Area.
For many years, our loyal clients have depended on our commitment to superior quality and service. Let us help you plan your next stellar event.
We hope to hear from you soon