SBTC is a nonprofit. So working here means you're helping people, not making the boss richer. We're an IT organization, so you can use your razor-sharp IT skills to help people. There may also be occasional Trek/Wars debates, but we all know that Firefly is the only sci-fi show that counts, so it doesn't really get too out of hand. SBTC (St. Benedict Technology Consortium, we agree with IBM that initials are easier) is a nonprofit group that supports schools, churches, and just about any other nonprofit with their IT needs. We provide regular on-site support, network management, and projects like network cabling and audiovisual installs.
SBTC is seeking local support and helpdesk technicians. Qualified candidates should be capable of working in multiple environments (on site with clients as well as a phone and remote support scenario) under minimal supervision or direction.
This is an entry level and early career opportunity, which is excellent for folks in or just out of school. Many of our employees spend a couple years with us, and graduate into a much higher level position. We focus on skills such as troubleshooting and engineering mindset. This is a wonderful opportunity to improve skills, grow experience, and work in a great atmosphere.
The Helpdesk Technician is responsible for diagnosing and repairing many different types of technology related issues for nonprofits supported by SBTC, both at client seats and via remote support. Primary responsibilities include but are not limited to:
LOCATIONS: Collectively, SBTC serves all of Lake and Cook counties in Illinois. The positions we're most interest in filling right now are in Lake County and Northern Cook County, sometimes working from our Des Plaines office. So if you're in Des Plaines, Palatine, Arlington Heights, Barrington, Glenview, Skokie, Evanston, Libertyville, Waukegan, Vernon Hills, Wheeling, Buffalo Grove, or similar towns up this way, this will be a good fit geographically.
Other candidates are welcome to apply, we're always growing, but these are the current openings. Targeted cover letters are strongly encouraged. Our Director is a former English teacher, he appreciates knowing that someone can communicate well about why they want to work for a nonprofit, and not just make truckloads more money working in the for-profit space.
This is a part-time position, and is excellent for anyone looking to fill a few regularly-scheduled days in a consistent, stable environment. College students, semi-retired folks, and anyone else well-served by consistent scheduling on a part-time basis are strongly encouraged to apply. Full-time opportunities may be considered for very strong candidates, but please think of this as a part-time opportunity.
SBTC is a nonprofit organization that provides technology support to other nonprofits throughout the Chicagoland region. We work with many schools, churches, and other organizations, providing on-site technology support.
Culture & Perks