Front Desk Reception

Jewish Community Center of the East Bay
Posted 7 days ago
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 Berkeley
Nonprofit, Admin, Front desk
Full-time

Job Description

Front Desk Reception

The JCC East Bay is a welcoming, inspiring home for people of all ages and life stages. We encourage intellectual, experiential and spiritual exploration of Jewish culture and tradition, build joyful, progressive and inclusive community, and inspire the active pursuit of Tikkun Olam (repair of the world). Our programs include Jewish holiday celebrations and a myriad of literary, cultural, fitness events, lectures and concerts throughout the year.

Our award-winning preschool and highly regarded afterschool programs are known for their exciting curricula and dynamic staff. The afterschool program serves over 500 children at two public schools in Oakland, and at our JCC sites in Oakland and Berkeley. Our day camp, Camp Tzofim, is a popular choice for East Bay kids and parents during the summer, and we have a large, active delegation to the national JCC Maccabi Games every year.

Position Summary

The Front Desk Representative at the JCC of the East Bay is responsible for receptionist and clerical duties at the desk of the main entrance. This person is the “face” of the organization for visitors and program participants and is responsible for the first impression we make. Our ideal candidate will be welcoming, friendly, as well as perceptive and disciplined when it comes to the safety, and security of the building and program participants

Key Responsibilities

  • Greet and welcome all guests
  • Monitor access to building
  • Answer questions and address complaints
  • Answer, screen, and forward incoming phone calls
  • Receive letters and packages
  • Keep Lobby/Front Desk clean (restock promotional materials, organize desk)
  • Handle payment and receipts for events and bakery sales
  • Support other departments as requested

Qualifications

  • Ability to work opening and closing shifts totally 18 hours per week
  • 1-2 years of customer service experience
  • Available for additional event and weekend hours

Hiring Process If you are an interested candidate, please describe in a cover letter, why you are uniquely qualified for this position and attach a resume. Please note the specific job title in your subject line of your email.

Please note: Prior to confirming your employment, you will be required to pass a fingerprint Live Scan and provide recent proof of a negative TB test.

Send cover letter and resume as attachments.

PLEASE NO CALLS.

The JCC East Bay is an Equal Opportunity Employer and makes employment decisions on the basis of merit. JCC East Bay policy prohibits unlawful discrimination in accordance with federal, state, and local laws. The JCC East Bay complies with the Americans with Disabilities Act and is committed to providing reasonable accommodations for people with disabilities. If you require particular accommodations during the application and interview process, please inform us of your needs so that we can provide accordingly.

About This Business

The JCC of the East Bay provides a comfortable and warm gathering place for Jews wishing to affirm their cultural and ethnic origins. Our members and visitors represent all facets of the Jewish

community and many are unaffiliated with other Jewish organizations or synagogues. All programs emphasize and celebrate Jewish values and culture, and are open to everyone. Together, with an active Board of Directors, our dedicated staff, and our strong and active volunteer teams work together to build a strong community.