GENERAL STATEMENT OF DUTIES: The SOS Outreach Coordinator will provide outreach services to homeless persons and their companion animals in San Francisco. This work will be done in collaboration with other outreach staff, medical and veterinary personnel, students, volunteers, and community partners. A 2-year commitment is preferred.
Coordinates ‘satellite’ medical clinics, including organization of a multi-disciplinary team, ensuring orientation of site-specific staff and volunteers, efficient clinic flow, on-site problem solving, accurate data collection, and reporting. Supports medical and veterinary providers as needed. Coordinates distribution of basic human and pet necessities.
Develops and maintains positive relationships with project stakeholders, e.g., partner agencies, homeless clients including homeless pet owners, volunteers, and donors.
Supports development and enhancement of Memoranda of Understanding and Referral Agreements; synchronizes services with community partners.
Safely operates outreach vehicles as a licensed driver.
Approaches and engages homeless people to assess their, and when applicable, their pets’ needs for health care. Supports connection of homeless people and their pets with multiple other service providers, prioritizing primary health services. Advocates for homeless clients within the service delivery system.
Provides basic first aid; supports medical and veterinary providers as needed.
Provides guidance to off-site team in crisis and urgent care encounters.
Maintains adequate clinic inventory on vans and in designated locations.
Under direction of supervisor, solicits product donations.
Follows protocols for handling infectious waste and disposal of expired medications.
Supports maintenance of SOS communications, including print materials, webpage, Facebook page, blog entries, and voicemail information. Answers phone and email inquiries.
Provides accurate and appropriate documentation of encounters.
EDUCATION AND SKILLS:
Bachelor’s degree preferred.
Demonstrated safe driving record. Must have a current CA driver’s license, clean 3-year DMV printout, and minimum 5-year history as a licensed driver.
Outstanding interpersonal skills.
Demonstrated verbal and written communication skills.
Working knowledge of Microsoft Word, Excel, and Outlook
Ability to problem-solve and prioritize in a fast-paced environment
Demonstrated ability to complete data collection tools.
Knowledge of homeless and companion animal issues.
Ability to work in diverse environments and with a diverse staff composition.
Certified first aid and CPR training preferred.
Bi-lingual in Spanish preferred
EXPERIENCE: Minimum of two (2) years’ experience in one or more of the following areas: health care, health education, human-animal bonding, support services, street outreach, counseling, client advocacy or case management.
WORKING CONDITIONS: Regular work hours are M, Tu, Th, & F; 9:00am-5:00pm; Wednesdays, 11:45am-7:45pm. Must be available for quarterly Saturdays, 9:00-5:00, in exchange for another week day.
INTERESTED APPLICANTS: Submit a resume & cover letter by 4/28/17 detailing experience and interest in working with the homeless population. To be considered, cover letter must include a description of applicant’s driving record, Spanish language skills, and hours available. Compensation is $22/hour plus benefits. People of color are strongly encouraged to apply. No calls, please.
Founded in 1982, SFCCC is a private, nonprofit 501 (c) 3 organization - a partnership of nine community-based health centers in San Francisco, operating out of 21 health center sites, and providing primary medical care to 97,000 uninsured and underinsured people per year. The Consortium also provides direct services through the Street Outreach Services (SOS) for the Homeless program that is based at the SFCCC site.