This position is primarily responsible for planning, directing/coordinating the day-to-day operations of the company. Duties and responsibilities include, but are not limited to, managing daily operations, planning the use of materials and human resources including administration, bookkeeping, legal, maintenance of the office space, purchasing, personnel (hiring, records, training), support services and traffic. Reports to President
A proven track record (minimum 2 years of management experience) in a service industry, a strong business foundation, solid communication skills, experience in sales, service, scheduling methods, supervision and the ability to direct employees.
Demonstrable leadership consistent with company values in setting clear work expectations and performance goals and holding employees accountable for their performance.
Demonstrable financial performance of managing product costs, personnel and office expenses.
Meeting customer expectations having implemented strategies to prevent service failures
Advanced knowledge of software such as Microsoft Word and Excel, and research tools and databases. A passion for technology and international cultures.
Excellent English communication skills in writing and in speaking. Proficiency in a second language is a plus.
A self-starting, charismatic and industrious attitude
Include your resume and specific (not “negotiable”) salary requirements. Include a short cover letter which gives us a great idea of who you are and why you think you are right for the job. Submissions without specific salary requirements will not be considered.
International Contact, Inc. is a Multilanguage Communications Agency dedicated to helping clients reach non-English speaking markets in THEIR language at the appropriate literacy level with cultural sensitivity. We produce materials in EVERY medium in over 100 languages.
We've been in business for over 33 years and our staff, in addition to being talented, intelligent, productive and much fun, are long-lasting and we are looking for someone like that to join us. 4s3On59�,