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Andy's Frozen Custard

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Burbank, IL

Food & Hospitality

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Work Culture at Andy's Frozen Custard

Our Story

Andy's Frozen Custard has always been fanatical about custard, and has served it with pride since March 19, 1986. For more than three decades, only the freshest ingredients have been used for a frozen custard experience you can’t get anywhere else.

The Andy’s Frozen Custard tradition started in Osage Beach, Missouri when John and Carol Kuntz embarked on a new frozen custard endeavor. Their treat quickly became a legend at the lake, and soon took nearby Springfield, Missouri by storm.

It was at the original Springfield location where John and Carol’s son Andy (and his wife Dana) worked long hours learning the business from the ground up. Their fanaticism for a supreme product and unmatched customer service never wavered. Always striving to expand and improve Andy’s Frozen Custard, they have taken the brand to new heights, with locations throughout Missouri, Arizona, Arkansas, Colorado, Kansas, North Carolina, Oklahoma, Tennessee, Texas, and Illinois, with plans for locations in Florida and South Carolina in the near future.

These shops offer customers near and far, from its Osage Beach roots, a slice of hometown Americana where it’s fun to be a kid for a while. At the heart of each Andy’s is a fun work environment, where everyone shares in the fanaticism that brought Andy’s to life, and keeps it going strong.

A unique but simple approach has been used to achieve such great success; hire great people, and treat them right. John and Carol's philosophy was always, "If you are in the service business, you have to hire people that have a strong desire to serve. Pay them above average, train them well, and demand nothing but the best."

John, Carol, Andy, and Dana have been able to make Andy's Frozen Custard the largest dessert only franchise in the world! Andy's can

now be found in 10 states, and has more than 50 locations open, and several more under construction. 

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