Your right to privacy is important to us! Your Lovers Lane purchase arrives discreetly and securely packaged with no indication of its contents, return addressed from Lane Direct. Even your credit card statement is billed from Lane Direct. Lovers Lane guarantees you will be satisfied with every product you receive or you may return it for any reason, so long as the item is not used and is in the original packaging. Please note this policy does not apply to adult novelty items, which are a final sale in compliance with Federal Health Codes.