Merchant Investments

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Gainesville, TX

Arts & Entertainment, Education, Food & Hospitality, Health & Wellness, Retail, Warehouse & Manufacturing

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Work Culture at Merchant Investments

Employee Owned
Family Owned
Minority Owned
Women Owned
Pet Friendly
Community Oriented
Our Story

Drive exceptional bottom-line performance through insightful, actionable market intelligence.The cutting edge customer experience company: Secret Shopper®


Secret Shopper® has delivered actionable market research and analysis to our clients for over 25 years. In that time, we have successfully assisted clients in almost every customer-focused industry to provide cutting edge customer experiences.





Measuring the Customer Experience


We are passionate about partnering with businesses to deliver operational excellence and drive brand alignment while empowering frontline stakeholders to provide unparalleled customer experience.

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