Merchant Investments

Gainesville, TX

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About Merchant Investments


Drive exceptional bottom-line performance through insightful, actionable market intelligence.The cutting edge customer experience company: Secret Shopper®


Secret Shopper® has delivered actionable market research and analysis to our clients for over 25 years. In that time, we have successfully assisted clients in almost every customer-focused industry to provide cutting edge customer experiences.





Measuring the Customer Experience


We are passionate about partnering with businesses to deliver operational excellence and drive brand alignment while empowering frontline stakeholders to provide unparalleled customer experience.

Arts & Design, Community Oriented, Creative, Education, Employee Owned, Family Owned, Flexible Workplace, Food & Drink, Great Benefits, Health & Fitness, LGBTQ Owned, Manufacturing, Micro Business, Minority Owned, Pet Friendly, Professional Services, Retail, Startups & Technology, Sustainable, Women Owned
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