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Launched in October, Agent.ai is setting out to disrupt the Gartner projected $36B CRM market (2017) with our artificial intelligence-enhanced customer service solutions that helps app developers and businesses connect in real-time with their customers wherever they are, whenever they’d like and in the communication channels they prefer. Backed by our event-based machine learning and natural language processing engines, Agent.ai enables businesses to respond to customers faster, 24/7/365, while helping agents become more productive.
At the helm are two seasoned executives with a proven record of leading successful tech companies. Our CEO, Fred Hsu, has back-to-back bootstrapped two companies to $225 M and $80 M in revenue per year and our CTO, Barry Coleman, has 10 years of SaaS product development and 17 years of customer support platform development with multiple patents in customer service technology.