Waiter and Waitress Overview
Are you the type of person who loves to work with people? Do you thrive in fast-paced environments? If so, working as a waiter or waitress may be for you!
Waiters and waitresses balance a number of different responsibilities and are constantly on their feet.
- Take orders. You'll need to be able to do this both over the phone and in person.
- Deliver food to customers. You'll need to keep track of what food is going where.
- Clean up and reset tables. This needs to be done in a prompt fashion, especially during rush hour!
Take payments. Customers will make payments with cash or cards.
You need to have several skills under your belt to be a great waiter or waitress:
- Communication skills. As a waiter or waitress, you will be talking to people all day. You will represent the restaurant with every interaction. Make sure to brush up on your communication skills for this job.
- Great memory. Remembering your customer’s orders and delivering them to the chefs sounds simple, but it can be challenging.
- Good stamina. Without this, you may not make it through the occasional double shift.
- Teamwork. Maintaining a good working relationship with those around you will make both your co-workers' shifts and your customers' dining experiences all the more pleasant.
Cleanliness. No one wants to take food from someone who hasn’t showered. Keep your nails groomed, your hair washed, and don’t lick your fingers on the job!
No formal education is necessary to become a waiter or waitress, so relevant experience is the best way to move up as a waiter or waitress.